Shipping policy

Shipping Policy

🕒 Delivery Time — Orders are delivered within 7–14 days of placement, subject to product availability and payment verification.

🚚 Shipping Cost — All Strivea orders ship completely free.

📦 Shipping Method — Orders are sent through a reputable courier service and require a signature upon delivery.

🔎 Tracking Information — Once your order ships, you'll receive a tracking number so you can follow your delivery's progress through the courier's website.

📍 Delivery Changes — Need to change your delivery address after ordering? Please contact us as soon as possible. We'll do our best to accommodate your request, though we can't guarantee changes once an order is in process.

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Return Policy

📅 Return Window — You have 14 days from the date of delivery to request a return.

✅ Return Criteria — To qualify, items must be in their original condition and packaging, with all tags and labels still attached.

🔄 How to Return — To start a return, contact our customer care team with your order number and the reason for the return. We'll walk you through the next steps.

💳 Refunds — Approved refunds are processed within 14 days of us receiving your returned item, and credited back to your original payment method.

📮 Return Shipping — Customers cover the cost of return shipping, unless the item arrived damaged or defective — in which case it's on us.

📧 Questions? Reach us anytime at contact@strivea.com